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Hayden Smith
I am an administrator at BYU-Idaho building reports and data analytics for the Student Records office. I am also a graduate student at ASU in the M.S. Program Evaluation & Data Analytics program. The program courses are teaching me key skills such as data analytics in R, research design techniques, database manipulation, and project management.
Education
M.S. Program Evaluation & Data Analytics
Arizona State University
Phoenix, AZ
2021 - 2019
- Program Evaluation - Process/Outcome/Efficiency Evaluations, Needs Assessments, Campbell Scores
- Data Science - Data Wrangling and Analysis, Advanced Regression, Database Design
- Research - Quantitative/Qualitative Designs, Counterfactual Analysis
B.S. Sociology
Brigham Young University - Idaho
Rexburg, ID
2019 - 2015
- Criminology Certificate
- Basic Research Methods - Interview, Survey, Hypothesis Testing, Sampling, etc.
- Data Science - Intermediate Statistics (R and SPSS), Database Querying (SQL), Data Collection/Cleaning (Qualtrics and Excel)
Position Summary
Student Information Coordinator
Brigham Young University - Idaho
Rexburg, ID
Present - 2019
- Established a new team in the Student Records & Registration office to manage reporting and data integrity
- Produced over 300 high-level reports for data-driven decision-making using DAX, SSRS, Excel, and Power BI
- Managed a team of student employee specialists and maintained its financial budget
- Created over 10 major internal dashboards to track performance and stewardship
- Collaborated frequently with 7 units and multiple departments to complete high-level projects
Research and Evaluation Specialist
Brigham Young University - Idaho
Rexburg, ID
2019 - 2018
- Conducted in-depth research and analysis projects for BYU-Idaho through the Institutional Research Office
- Maintained about 30 institutional surveys through distributing, cleaning data for, and reporting on those survey results
- Collaborated with a team to complete over 20 large projects and present results to stakeholders
- Compiled a 41-page literature review focused on survey design best practices
Research Specialist
Bitesize LLC
Rexburg, ID
2018
- Conducted qualitative market research of 15 competitors for Bitesize LLC
- Coordinated research effors for a team of 4 fellow internship participants
- Presented a thorough research analysis report to board members and other stakeholders
Service Supervisor
Albertsons
Rexburg, ID
2018 - 2016
- Supervised customer service and 4-5 other checkers per shift
- Performed routine safe audits twice a shift to ensure front-end financial integrity
- Aidend in earning the ‘2017 Store of the Year’ award above all other Albertsons stores
Relevant Skills
Collaboration
Brigham Young University - Idaho
N/A
N/A
- Collaborated with multiple departments for research and data reporting while in BYU-Idaho
- Met regularly with other units/departments to discuss data needs and deliverables needed
- Participated in councils to thoroughly vet data-driven decisions that would affect the office and the institution
Problem Solving
Brigham Young University - Idaho
N/A
N/A
- Regularly found creative solutions to complex requests
- Proactively sought out new knowledge when current skills were lacking to complete a difficult task
Leadership
Student Information Coordinator
N/A
N/A
- Trained team of student specialists in data analytic methods using DAX, SQL, Excel, and Power BI
- Mentored the team in allowing them to grow into compassionate leaders within the team
- Developed process for targeted professional development for each specialist
Project Management
Student Information Coordinator
N/A
N/A
- Managed a team of student data specialists and coordinated all of their project priorities
- Developed efficient system for delegating and sharing tasks among other team members
- Automated report requests to autonomously place new tasks in the team’s workflow
Survey Design
Research and Evaluation Specialist
N/A
N/A
- Aided full-time researchers in generating new survey items and designs
- Maintained survey data to more easily report on trends or outcomes
- Wrote a comprehensive literature review for departmental use on standardizing institutional surveys
Volunteer Work
For more information on what it means to be a Full-Time Missionary, please visit churchofjesuschrist.org
Full-Time Missionary
The Church of Jesus Christ of Latter-Day Saints
Cuernavaca, Mexico
2015 - 2013
- Supervised and trained 30 other missionaries in proselyting efforts across 15 distinct areas
- Directed weekly training meetings to coordinate efforts in achieving regional goals
- Learned to work with an solve problems of hundreds of diverse groups of people